I am happy to let you know that my office will be re-opening in the upcoming weeks. I am looking forward to seeing you and am doing so with much thought and consideration, and in accordance with requirements/guidelines provided by Alberta Health Services and the College of Alberta Psychologists. This is a new experience for us all, and I appreciate your patience and understanding.
I am planning to begin seeing clients again the week of June 8. My re-opening will occur gradually, and the number of appointments will be limited. Clients who had appointments that were cancelled will be contacted first, followed by those who are currently on my waiting list. I will be in contact with you as soon as possible.
Our office is taking several precautions to protect our clients and colleagues, and to help slow the spread of COVID-19:
- Prior to each appointment, clients will be asked to complete an online health pre-screening form. This form will be e-mailed to you and you are asked to complete it the day of the appointment prior to coming to the office.
- Clients will also be asked to sign an informed consent for in-person services during COVID-19, which will be sent electronically. If you are a new client, you will also be asked to complete the general informed consent agreement and a client information form. We would like to minimize the transfer of paper and, thus, you are asked to complete these forms electronically or to print the form, fill it out, and scan it back by e-mail (e.g., client information form).
- While we kindly ask for as much notice as possible, there will be no penalty for cancelled appointments. Please email or call to reschedule your appointment if you or your child are experiencing any signs of fever or illness, have travelled recently, or have been in contact with someone who is known to have COVID-19.
- Appointments will be scheduled at specific intervals to minimize the number of people in the waiting room and to allow for enhanced sanitization procedures between clients.
- Social distancing measures will be implemented throughout the office and in the common areas.
- Seating has been arranged to allow appropriate physical distancing, and plexiglass partitions/sneeze guards will be used when this is not possible (i.e., during assessments).
- Psychologists will wear masks and will ask clients to do the same.
- Hand sanitizer is available in building common areas and will also be available in the waiting room and offices.
- Payment devices, pens/pencils, and test materials will be sanitized after each use.
- Touchable surfaces in the offices and common areas will also be disinfected between each client.
- The water dispenser will not be available at this time. Please bring a water bottle if required.
- Books, magazines, colouring, and toys will not be available at this time.
- Please plan to arrive no more than 5 minutes before your scheduled appointment time.
- We kindly ask that only one person accompany a child to his/her appointment (unless otherwise discussed).
- Please wear a mask. If you don’t have one, one will be provided to you.
- If you have not completed the online health pre-screening form prior to the appointment, these questions will be reviewed with you and/or your child.
- Clients engaged in assessments will be asked to wash their hands using the wash station in our office.
- To reduce the number of people in our waiting room, parents will be asked to drop off and return to pick up their child up at the end of the appointment/at a designated time unless otherwise discussed.
Thank you for taking the time to read this information. Please let me know if you have any questions.